Conditions

I. General

1. For space and readability reasons, “orderer” is used for male and female customers.

2. These General Terms and Conditions (GTC) apply to the sale and delivery of the products listed on the website https://www.xyz.ch. The order is deemed to be acceptance of these terms and conditions.

3. This website is operated by Karoxa GmbH, Konradstrasse 1a, CH-8280 Kreuzlingen, email info@karoxa.ch (hereinafter Karoxa).

4. The manufacturer reserves the right to make changes to the design or shape, deviations in color and changes to the scope of delivery, provided these are minor and reasonable for the purchaser.

5. The customer agrees that communication with Karoxa will take place electronically, to the extent permitted by law.

II. Conclusion of contract

6. Offers from Karoxa are subject to change and non-binding.

7. By placing an online order, the customer guarantees that he or she is authorized to sign, capable of acting and responsible.

8. Ordering a product from this website constitutes an offer to purchase the product. The order confirmation is considered acceptance of the order.

9. Karoxa does not have to accept subsequent changes to the order.

III. Price and payment

10. Unless otherwise stated, all prices are in Swiss francs (CHF), including the nationally applicable VAT, excluding shipping costs.

11. For deliveries abroad, additional costs may arise for which Karoxa is not responsible and which must be borne by the purchaser.

12. If a product price is obviously incorrect, Karoxa can reject the order.

13. Payment is made via the payment options specified in the payment gateway. If payment is not received in full, Karoxa may postpone delivery or withdraw from the order.

14. Your credit card will be charged at the time Karoxa ships the goods to the customer.

15. Counter-offsetting is excluded unless otherwise agreed.

IV. Retention of title

16. Ownership only passes to the customer when the invoice amount has been paid in full.

V. Transfer of benefits and risks

17. The transfer of benefits and risks takes place when the goods are handed over for dispatch or collection by the customer, or with any delay in acceptance by the customer.

VI. Non-acceptance

18. If acceptance by the customer does not take place because he withdraws from the contract for reasons other than those stated in section 20 or because payment is not made, Karoxa can claim the actual damage, but at least 20% of the purchase price, as compensation .

VII. Delivery times, delivery location

19. Delivery times are only binding if they have been agreed in writing. They begin with the date of the order confirmation. Unless otherwise agreed, they are 30 days.

20. If a delivery deadline is exceeded by four weeks, the purchaser can send a written reminder to Karoxa. In this case, the customer has the right to choose between a refund of the purchase price instead of delivery or a later delivery date.

21. Karoxa is entitled to make partial deliveries as long as this is reasonable for the customer. Any deadlines only begin with receipt of the last partial delivery.

22. Compensation for late deliveries is generally excluded.

23. The delivery location corresponds to the information in the order confirmation. Partial shipments are permitted.

VIII. Delivery costs

24. A flat rate of CHF 7.00 in shipping costs will be charged for delivery. No shipping costs will be charged for orders over CHF 69.00.

IX. Cancellation policy (right of return, right of exchange)

25. The purchaser has the right to cancel the purchase contract in writing within fourteen days of taking possession of the goods without giving reasons

to revoke the notification or return the goods. In this case, the purchase price including delivery costs will be refunded as soon as the goods have arrived back at Karoxa in their original packaging. The right of withdrawal does not apply to goods made specifically for the customer, or sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery. The right of withdrawal (exchange or refund) also does not apply to SALE items, shapewear and waste trainers

26. The customer can exchange goods for other goods within the same period as for the cancellation, whereby he has to bear any additional price or any reduced price will be refunded.

X. Acceptance and notices of defects

27. The customer must inspect the goods immediately upon receipt. Any complaints must be reported to Karoxa in writing within a week. If the purchaser fails to report the defects, the delivery is deemed to have been approved. Transport damage must be reported to the transport company within the applicable deadline.

XI. Warranty and liability

28. The buyer's warranty claims are based on the mandatory legal provisions of the purchase law. Any further warranty is excluded.

29. In the event of claims by the customer due to material defects, Karoxa is particularly liable for damages that were caused intentionally or through gross negligence by it or one of its legal representatives or auxiliary persons. Further liability is excluded to the extent permitted by law, in particular liability for consequential damage or loss of profit.

30. In the event of material defects, Karoxa reserves the right to choose between repairs and replacement with another, equivalent product.

31. Karoxa assumes no liability for any errors in images, descriptions or spelling on this website.

32. .Online dispute resolution

33. Online dispute resolution in accordance with Article 14 Para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/.

XII. Final provisions

34. Regarding data protection, the separate data protection declaration applies.

35. Swiss law applies exclusively to this contractual relationship. The UN Convention on Contracts for the International Sale of Goods (CISG) is excluded.

36. The place of performance is Karoxa's registered office, unless otherwise agreed.

37. The place of jurisdiction is the registered office of Karoxa.

38. Subsidiary agreements as well as changes or additions to these General Terms and Conditions must be in writing to be effective. The requirement for written form can only be waived by means of an express written agreement.

39. Should a provision of this agreement be ineffective or become ineffective during the term of the contract, this agreement will not be affected in all other provisions and will continue to apply unchanged. The invalid provision should be replaced by another, permissible provision that comes closest to the meaning and purpose of the ineffective provision.

Kreuzlingen, January 21, 2022