Refund policy
We aim to ensure customer satisfaction with every purchase.
Return Conditions:
- Items must be unused and in original condition
- Items must be returned within the allowed return period
- Items must be in original packaging
Eligible Cases for Refund/Replacement:
- Damaged items
- Defective products
- Incorrect item received
Non-Returnable Cases:
- Used or worn items
- Items returned without approval
Process:
Customers must contact support before returning any item.
Our team will provide return instructions.
Refunds:
- Approved refunds are processed after inspection
- Refund time depends on the original payment provider